Refund policy

At Arcade Boy™ Hub, customer satisfaction is important to us. We want you to shop with confidence, and if something isn't right with your order, we're here to help.

30-Day Return Policy

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must be in its original condition and include all accessories and packaging that came with it.

To request a return, contact us at support@arcadeboy.store with your order number and reason for the return.

Please contact us before sending any products back.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Provide your order number and clear photos or videos showing the issue so our team can assist you.

Once the issue is verified, Arcade Boy™ Hub will provide an appropriate replacement or refund at no additional cost, depending on the circumstances.

Refunds

Once your approved return is received and inspected, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

If you need to cancel or change your order, contact us as soon as possible at support@arcadeboy.store.

We cannot guarantee cancellations once an order has entered processing or has already shipped.

Return Shipping

For returns that are not related to damaged, defective, or incorrect products, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless required by applicable law.

We're Here to Help

At Arcade Boy™ Hub, we value our customers and aim to make resolving order issues simple and straightforward.

For questions regarding your order, return, replacement, or refund, contact us at:

Email: support@arcadeboy.store

Arcade Boy™ Hub Customer Support